Calidity API incident

Incident Report for Calidity

Resolved

This incident has been resolved.

Posted May 23, 2023 - 06:09 UTC

Update

Calidity App & API are working. Investigating root cause and preparing postmortem steps.

Posted May 22, 2023 - 11:57 UTC

Monitoring

We have mitigated the issue by failing the database over and reducing capacity to 2 machines as we continue investigating. All should be working.

Posted May 22, 2023 - 11:51 UTC

Update

Calidity's time series database is rejecting connections. Investigating.

Posted May 22, 2023 - 11:40 UTC

Investigating

We are currently investigating this issue.

Posted May 22, 2023 - 11:29 UTC

This incident affected: Cloud services (API, Calidity Web App).